Development, organization and improvement of restaurant dining room service and maintenance systems. We conduct short term (discreet) or long term review, analysis and troubleshooting of restaurant dining room service operations.Read More
This includes intensive restaurant waiter and dining room service staff hiring and training, scheduling, customization of operational training manuals, restaurant customer service education, and much more. We help your restaurant management and dining room service staff to work smarter!Read More
If you are looking to advance the Waiter Service, Culinary or Restaurant Management skills on your own, we also have an awesome selection of DVDs from the Culinary Institute of America at Cornell University --- the #1 Culinary and Restaurant Service Training school in the USA!!Online Products
"In this world of the restaurant and bar industry we all strive to achieve the highest of standards. I needed someone to coach and qualify my team of over 50 servers in what is quality service. Richard provided just that we work tirelessly to improve our service and did it in such a way that it can be carried on from one server to another. I would recommend Richard to do the same for your restaurant so call him today you won't regret it."
Stephen Carty, Owner and Operator at Mickey Spillane's, NYC
"Richard did an amazing job to upgrade our hotel and restaurant service from the bottom straight up to the top. I was heavily impressed with his knowledge and performance-- both of which helped raise our bottom line!"
Moeun Mawla, Food & Beverage Director, 5-Star Wyndham Grand Hotel & Restaurants, Panama City, Panama
"Without Richard's intensive waiter training sessions, we could not have gotten off to an incredible grand opening. Thank you so much for your dedication."
Christopher Karr, Owner, The Foundry, Killington, Vermont Resort Area
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9 August Ave.
Bayville, Long Island, NY 11709