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Monthly Archives: October 2013

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Improve Restaurant Customer Service: Provide Detailed Operational Manuals and Forms

Tweet by Richard Saporito As an owner/operator or manager, if you want to provide excellent restaurant customer service, then it is essential that operational manuals and forms be implemented for all staff positions. These manuals and forms must include all restaurant service policies, procedures and equally important— all task breakdowns for all dining room positions. Aren’t […]

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