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Monthly Archives: November 2014

Creative Restaurant Customer Service – How Far Will You Go To WOW A Customer?

Tweet A large part of customer service success is creating a seamless experience. Customer needs are anticipated; systems are in place; employees are trained. The company runs like a well-oiled machine. But what happens when the unexpected happens? Customers have an “unusual” request or they simply don’t know the rules of the system? The unexpected, […]

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