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Monthly Archives: March 2015

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Improve Restaurant Dining Room Service With Anticipation and Reaction

Tweet by Richard Saporito Anticipation and Reaction is a crucial concept in delivering and maintaining excellent restaurant dining room service. It is very important that all staff and management read the customers individually and the table as a whole— ahead of time. For example, a good waiter can often anticipate when a table will be […]

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Restaurant Service Training: Teach The Host How To Greet The Customers Properly

This article explains the importance of the host’s greeting to the arriving customers. It directly affects the restaurant’s dining room service reputation and bottom line.

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