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Yearly Archives: 2016

Getting The Customer Accustomed To Great Restaurant Customer Service

Tweet by Richard Saporito There are many things that make a restaurant customer service business special. There are also many things that need to be looked at with such care and attention– and I am not referring to the fine touches on a plate. From the staff to the customers, the relationships that can be forged […]

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Prevent These Staffing Problems From Affecting Your Restaurant Dining Room Service

Tweet by Richard Saporito Running a restaurant dining room can be tough. You have to make sure every customer leaves impressed. It’s also vital to maintain a clean and hygienic workplace. But one of the biggest problems many restaurants face is with staffing. Here are some of the common staffing issues you’ll want to avoid in […]

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Digital Marketing Trends For 2017 You Can Use To Increase Your Restaurant Dining Room Profits

Tweet by Richard Saporito As every restaurateur should realize by now, the web offers an enormous opportunity to strengthen your brand, drum up new business and increase restaurant profits. But it’s vital to understand that Internet technology and trends move incredibly quickly. What worked in 2011 may not be viable in today’s digital world – […]

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Everything You Need to Secure Funding for Your Restaurant Business

Tweet by Richard Saporito Whether you are just starting out in the restaurant game or have a whole bunch of renovation ideas, money is always a problem. Without a significant pot of savings, the simple fact is you are going to have to borrow to make your dreams come true. But if you are serious […]

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A Restaurant Service Consulting and Waiter Training Project Email

Tweet by Richard Saporito Below one of several emails that I sent to an owner during a restaurant service consulting and waiter training project. It will give you a bit of insight into some of the polcies/procedures and task breakdowns that need to be structured, organized and quite simply straightened out and streamlined. Superb restaurant service will follow. ************************************************************************* […]

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Create Your Own Restaurant Training Plan For Success

Tweet by Richard Saporito If you run your own business, it’s likely that you have already dabbled in restaurant employee training. No doubt, you’ve played around with all the various show, tell and do training styles recommended by experts. But have you ever considered creating your own learning platform from scratch? When you think about […]

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Improve Hospitality Service by Keeping Daily Logs and Holding Pre-Shift Meetings

Tweet by Richard Saporito Since it is impossible for hospitality owners and operators to be on premises during all business hours, it is extremely important for the management to communicate current policies and procedures through daily logs and pre-shift meetings. Communication is of utmost importance for hospitality service preparation, awareness, organization and execution. Restaurants are always in […]

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Restaurant Management Training – Strive Hard For Cultural Diversity Understanding and Harmony

Tweet by Richard Saporito Cultural diversity is everywhere you look in the restaurant service business and has to be discussed with employees immediately whenever problems are beginning to mount. The “employee tension factor” must always be gauged judiciously over the course of time during the running of daily operations. This concept must be taught in […]

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