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Yearly Archives: 2017

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Restaurant Service and Waiter Training Tips

Tweet   by Richard Saporito Restaurant Service Consulting, by definition, is a review or evaluation of the restaurant dining room service system. This means, “how the dining room runs” which includes all of the service tools provided (or to be provided) by the management. These tools include readable floor diagrams, seating coordination, menu descriptions, properly […]

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For Superb Restaurant Dining Room Service Always Use Proper Sections and Table Numbers

Tweet by Richard Saporito I keep running into a major problem time and again when performing my restaurant dining room service consulting and training projects for hotel restaurants. Instead of having standard sections (stations) that waitstaff rotates through evenly and balanced, the policy of rotating tables amongst waitstaff as guests walk through the front door is […]

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Restaurant Service Procedure: So Similar to Naval Ship Service Procedure

Tweet  by Richard Saporito This concept occurred to me after a restaurant service consulting session with the owner of a catering operation. His restaurant was in perfect order, incredibly neat and clean, better than I have seen in quite awhile. In conversation, when I learned he was in the Navy for 4 years, it dawned […]

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Keep The Restaurant Front of the House Looking Good

Tweet by Richard Saporito Working in restaurant customer service is hard, there’s no denying that. Being a waiter in a restaurant can often mean a person takes a lot of shouting and complaining due to being the representative of a business. Yet, there’s some things you can do to make restaurant customer service much better for […]

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Are You Using Mock Restaurant Service Training Techniques?

Tweet By Richard Saporito As an expert dining room service consultant and staff trainer, I find that this technique is highly beneficial to improving waiter/dining room staff individual skills. All owners/operators are always very, very pleased to see the results. Certainly, you may not get the exact same type of restaurant service (in real time–both […]

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Serving Up A Storm: 5 Things To Avoid When Running A Restaurant

Tweet by Richard Saporito Running a restaurant is a tricky business. There are a lot of plates to balance – and that’s not in reference to when you’re clearing a table. Those who have taken on the challenge of opening up a restaurant have a lot to consider past serving the food. Don’t Use Up […]

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Turning Your Restaurant Into A Bustling Food Service Business

Tweet by Richard Saporito   Running a restaurant is no easy task. There are a million and one things to consider in terms of dining room customer service, quality of the food, keeping the actual premises well-maintained, and competing with the vast number of other restaurants, cafes, and bars within your local area. It’s a […]

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5 Ways to Boost Restaurant Productivity

Tweet   by Richard Saporito Restaurants often play by their own rules. There’s not much by way of a uniform way of conducting operations; it’s all based on the night of the week, time of the year, and a bunch of other factors that determine how the night’s work will pan out. With that being […]

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