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Monthly Archives: October 2017

Restaurant Service Procedure: So Similar to Naval Ship Service Procedure

Tweet  by Richard Saporito This concept occurred to me after a restaurant service consulting session with the owner of a catering operation. His restaurant was in perfect order, incredibly neat and clean, better than I have seen in quite awhile. In conversation, when I learned he was in the Navy for 4 years, it dawned […]

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Keep The Restaurant Front of the House Looking Good

Tweet by Richard Saporito Working in restaurant customer service is hard, there’s no denying that. Being a waiter in a restaurant can often mean a person takes a lot of shouting and complaining due to being the representative of a business. Yet, there’s some things you can do to make restaurant customer service much better for […]

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