About

At Topserve Consulting, our goal is to increase your sales volume and decrease operating costs while creating an organized, efficient workplace for restaurant management and service employees.

Richard Saporito, founder of Topserve, has over 30 years restaurant service experience in many diverse and profitable New York City establishments. He has worked in restaurants of all sizes and shapes ranging from small independent start-ups to large scale corporate operations with seating capacities of over 1500.

Richard uses this successful experience to help owners, managers, and dining room staffs achieve that outstanding customer service reputation which always sets a restaurant apart from its fierce competition.

Here are two links which explain, in detail, the many ways that Topserve can help you differentiate your business from all the rest: Consulting Services and Training Programs.

Richard has also written the book, How to Improve Dining Room Service which is widely used for setting up and organizing restaurant dining room service. With each consulting job, the concepts in this book always gets implemented in one way or another. The reason being is that the concepts explained inside will help put the correct service systems in place and keep them functioning properly for years to come.

The Restaurant Performance Evaluation Guide, included as a bonus, is a 60 question evaluation process of the customer’s dining out experience from beginning to end. This valuable publication is very useful for pinpointing the strengths and weaknesses of an establishment, especially when considering different types of upgrades and improvements.

Topserve also offers separate Waiter Training Seminars for Beginners, only in the NY metro area, with job placement assistance. Contact/Sign-up

Let Topserve ensure your product (food and beverage) is delivered in a timely and efficient manner, while maintaining customer care throughout the entire dining experience.

***Richard is also available for speaking engagements that include lectures on how to provide excellent restaurant and customer service in today’s economic environment.***

To learn more about our Restaurant Consulting Services, please call Richard Saporito at: (888) 276-4808 or contact him via the Contact Page.