About

At Topserve Consulting, our goal is to increase your sales volume, decrease operating costs while improving customer loyalty and retention.  We help to create an organized and efficient workplace for all restaurant management and service employees.

Richard Saporito, founder of Topserve, has been a restaurant and hotel consultant for over 20 years in many diverse and profitable establishments. Also a noted author and keynote speaker, he has helped hundreds of operations around the world ranging from small independent start-ups to large scale corporate operations.

Richard is a revenue enhancement expert for restaurants/hotels facilitating both management and staff to work together in an organized manner, but also have fun together as a unit. 

In the last few years, he has traveled to different parts of the world (most recently Europe and Asia) where he has shared his expertise with restaurant and hotel owners/operators, managers and dining room service staffs.

Groups and Associations:              National Restaurant Association
                                                      New York State Restaurant Association
                                                      HVS Global Hospitality Services
                                                      Restaurant & Retail General Manger Network
                                                      Food Service Consultant Society International
                                                      Culinary Institute of America, Cornell University, NY  

                          Honors:                Strathmore’s Who’s Who In America: 
                                      (Global Registry & Network For Outstanding Professionals)

***Richard is also available for speaking engagements that include lectures on how to provide exceptional restaurant and hotel customer service in today’s tough economic environment.

      ******* His next upcoming lecture will be at: Sabor Latino Restaurant NYC *******

Recent lectures include:  

5-Star Wyndham Grand Hotel & Restaurants
Panama City, Panama

Millenium Hilton Hotel & Restaurant
New York, NY

Villa Umberto
Elmont, NY

Here are two links which explain, in detail, the many ways that Topserve can help you differentiate your business from all the rest: Consulting Services and Training Programs.

Richard has also written the handbook ;  How to Improve Dining Room Service which has been acclaimed worldwide. This easy to read handbook is used for setting up, organizing and executing the restaurant dining room service in all types of foodservice operations. The sample operational training manuals and forms inside help to set up the correct service systems and keep them in place— functioning properly for years to come.

“The foundation of any great company is rooted in service. It is the nurturing force that fuels all growth.” 

To learn more about our Restaurant Consulting Services, call Richard Saporito for a Free initial consultation at: (888) 276-4808 or contact him via the Contact Page.