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Category Archives: Restaurant Consulting

For Superb Restaurant Dining Room Service Always Use Proper Sections and Table Numbers

Tweet by Richard Saporito I keep running into a major problem time and again when performing my restaurant dining room service consulting and training projects for hotel restaurants. Instead of having standard sections (stations) that waitstaff rotates through evenly and balanced, the policy of rotating tables amongst waitstaff as guests walk through the front door is […]

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Keep The Restaurant Front of the House Looking Good

Tweet by Richard Saporito Working in restaurant customer service is hard, there’s no denying that. Being a waiter in a restaurant can often mean a person takes a lot of shouting and complaining due to being the representative of a business. Yet, there’s some things you can do to make restaurant customer service much better for […]

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Are You Using Mock Restaurant Service Training Techniques?

Tweet By Richard Saporito As an expert dining room service consultant and staff trainer, I find that this technique is highly beneficial to improving waiter/dining room staff individual skills. All owners/operators are always very, very pleased to see the results. Certainly, you may not get the exact same type of restaurant service (in real time–both […]

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Serving Up A Storm: 5 Things To Avoid When Running A Restaurant

Tweet by Richard Saporito Running a restaurant is a tricky business. There are a lot of plates to balance – and that’s not in reference to when you’re clearing a table. Those who have taken on the challenge of opening up a restaurant have a lot to consider past serving the food. Don’t Use Up […]

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Turning Your Restaurant Into A Bustling Food Service Business

Tweet by Richard Saporito   Running a restaurant is no easy task. There are a million and one things to consider in terms of dining room customer service, quality of the food, keeping the actual premises well-maintained, and competing with the vast number of other restaurants, cafes, and bars within your local area. It’s a […]

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5 Ways to Boost Restaurant Productivity

Tweet   by Richard Saporito Restaurants often play by their own rules. There’s not much by way of a uniform way of conducting operations; it’s all based on the night of the week, time of the year, and a bunch of other factors that determine how the night’s work will pan out. With that being […]

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How to Offer a Faster Restaurant Dining Room Customer Service Without Compromising on Quality

Tweet by Richard Saporito   Getting customers in and out of your restaurant can be difficult at times, especially when speed is a major factor that you need to think about. Fortunately, there are plenty of ways to ensure that you can provide a consistently speedy restaurant dining room customer service without compromising on the […]

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Cook Up A Great Restaurant Without The Unnecessary Costs

Tweet   by Richard Saporito Running a restaurant, financial issues can be a real challenge. It can be difficult to keep your company in the green and ensure that your costs don’t overgrow your revenue. That said, there are ways to make sure you are saving money and always guarantee that your restaurant is turning […]

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