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WAITER TRAINING DVD!!
CULINARY INSTITUTE OF AMERICA, CORNELL UNIVERSITY, NY
HIGHEST QUALITY WAITER TRAINING DVD (EXCEEDING EXPECTATIONS)
SPANISH SUB-TITLED DVD AVAILABLE
$97 – ORDER NOW- (888) 276-4808
Exceeding Expectations: Service Tips & Techniques to Keep Your Customers Coming Back, the CIA’s latest front-of-the-house training DVD, provides a comprehensive lesson in the principles, standards, and practices that define outstanding service. Think of how much time, energy and money you spend on constantly training and re-training your employees. Whether you are a fine-dining, café, casual, or family-style restaurant, your wait staff will benefit from Exceeding Expectations.
Lessons include:
- Dining Room Guidelines
- Table Setting and Hospitality Basics
- Tray Handling
- Beverage Service
- Taking Reservations
- Pre-meal Meeting
- Seating and Order taking
- First Course Service and Clearing
- Entrée Service and De-crumbing
- Dessert Orders and Check Handling
- Dining Room Safety
- Sanitation and Personal Hygiene
- Bonus features include napkin folds and printable checklist
- CIA WAITER TRAINING DVD – $97 – Order Now - (888) 276-4808
This waiter training DVD was full of excellent material and did wonders for the service and sales at our restaurant!
– Jim Athens, Faros Restaurant, Park Slope Brooklyn, NYC
Do You Know How Your Customers Really
Feel About Your Restaurant?
Our Restaurant Performance Evaluation Guide will help you see your restaurant as your customers do… helping you to make valuable improvements!
The Restaurant Performance Evaluation Guide is an in-depth series of more than 60 questions. These questions represent what is most important from a customer’s point-of-view.
If you answer these questions honestly, you will gain a deep understanding of how your customers feel about YOUR restaurant! It’s almost like you’re reading your customer’s mind…
Inside the Restaurant Performance Evaluation Guide you’ll find questions pertaining to:
- The Outside Appearance of the Restaurant
- Front Door and Dining Room Appearance
- Menu Analysis
- Ambiance & Overall Comfort
- Dining/Waitstaff Service, Skills & Technique
- Food Preparation and Quality
- Service Ending Issues
- Payment Handling
- Restrooms and Sanitation Concerns
- and Much More!
Using this guide, you will be able to see your restaurant the way your customer sees it. It will help you determine what things you are already doing right and what areas need improvement.
Every restaurant who has used my guide has experienced immediate benefits. After all, you’re making improvements to the areas of your restaurant which matter most to your customers.
The Restaurant Performance Evaluation Guide is an invaluable tool for Restaurant Owners, Mangers and a variety of other Food Services Professionals.
It is available for Immediate Download for only $14.95
You don’t have to be a PayPal member to order.
Go to the bottom right of payment page.
To get your copy and discover what immediate improvements can be made to your restaurant, simply click the “Buy Now!” button below.
Note: Our Restaurant Performance Evaluation Guide is included with our How To Improve Dining Room Service Package found below. While our Restaurant Performance Evaluation Guide is valuable by itself, our How To Improve Dining Room Service Package is our best value!
How To Improve Dining Room Service Package
Discover How To Improve Dining Room Service, Gain A Better Reputation & Increase Your Sales…
NYC Restaurant Insider Reveals The Simple Steps To Improving
Dining Room Service & Increasing Restaurant Profits…
From The Desk Of:
Richard Saporito
Dear Food Service Professional,
For more than 15 years now, I have been a restaurant/hotel consultant in many diverse and profitable establishments. As a noted author and keynote speaker, I’ve helped hundreds of operations around the world ranging from small independent start-ups to large scale corporate operations with seating capacities of over 1500.
In that time, I’ve been part of some extremely successful restaurants and I’ve also witnessed many that struggled unnecessarily.
In my experience, the primary factor that separates successful restaurants from those that struggle, is the level of service that is provided to the customer.
Sure, the location, menu and marketing play a part, but the most successful restaurants all have one thing in common…
They provide customer service which exceeds their customer’s expectations!
So, to help you improve your restaurant’s service, reputation and sales I’ve created a package of products…
The How To Improve Dining Room Service Package includes two main components and six free bonuses!
Click Here to buy How To Improve Dining Room Service from Amazon
Order Now By Phone! (888)276-4808
Main Components:
- How To Improve Dining Room Service Ebook
- Restaurant Performance Evaluation Guide
Six Free Bonuses
- Ten For Service (Management Toolkit)
- Sample Dining Room Schedule
- Sample Daily Reservation Sheet
- Sample Customer Incident Report
- Sample Staff Substitution Sheet
- Sample Menu Description(All Downloadable PDFs)
How To Improve Dining Room Service Ebook – Inside the ebook, you will find everything you need to improve your restaurant’s organization, exceed your customer’s expectations and increase your profits.
In detail, the book shows you how to make immediate improvements in:
- Front Door and Reservation Desk Duties
- Seating Maximization and Efficiency
- Dining Room Preparation and Organization
- Dining Room Awareness and Functionality
- Menu Knowledge and Effective Upselling
- Service Staff Scheduling Requirements
- Traffic Flow Guidelines
- Sanitary Rules and Advice
- Safety Information
- Customer Service Satisfaction Concepts
- and Much More!
After implementing the techniques taught, you’ll find your restaurant runs smoother, your customers and staff happier, and realize greater profitability through higher sales and increased business.
The Results Are Astounding!
The entire package is available for Immediate Download for only $27.
You don’t have to be a PayPal member to order.
Go to the bottom right of payment page.
To get the package and discover what immediate improvements can be made to your restaurant, simply click the “Buy Now!” button below.
Our Satisfaction Guarantee – If you’re not thrilled with this package, simply send me an email within 60 days of purchase and you will receive a full no-hassle refund. We’ve received a ton of great feedback from many of our customers and know you’ll be thrilled with our materials.
In fact, here’s what some of our customers had to say about our How To Improve Dining Room Service Package…
“A must read for every restaurant owner, manager, maitre d’ or waiter. Get this book now!”
Michael Meyer -
Chef Consultant and Editor-in-Chief, CuisineArts.com
“This is a great book for fixing dining room service problems. Our restaurant runs smoother now and our customers have never been happier!”
Ted Lo Russo -
Manager, Canyon Road Restaurant,
NYC, New York
“Very helpful for the service training at our new restaurant!”
David Ray -
Food and Beverage Director, Radisson Hotel, Annapolis, Maryland
“Richard’s book was extremely useful for the dining room service staff training
sessions at our restaurants!”Leonard Nakonechny -
Owner, C & Nu Restaurants, Vancouver, Canada
Want to improve your restaurant’s service? simply click the “Buy Now!” button below to grab the How To Improve Dining Room Service Package for only $27!
Do You Prefer Print Books?
If you prefer print books, you can get the “How To Improve Dining Room Service” book direct from Barnes And Noble or Amazon. Please Note: The print book includes the Restaurant Performance Evaluation Guide but does not include the six free bonuses mentioned above.
If you buy the print version, please send your receipt to us via email at info@topserveconsulting.com. Once we’ve received it, we’ll send you a link so you can access the six free bonuses.
Click Here to buy How To Improve Dining Room Service from Barnes & Noble
Click Here to buy How To Improve Dining Room Service from Amazon
Order Now By Phone! (888)276-4808
Here’s some of the reviews direct from Amazon.com:
“How To Improve Dining Room Service” by Richard Saporito is a very thorough and helpful book. Every restaurant owner should invest in this book!
I give this book five stars as the author has left no stone unturned. If you have a question in running the restaurant business, you can bet you will find the detailed and helpful answer in this book…
Cassie Mae (United States)
This book is a must have for any restaurant whether new or existing. It is a good tool to use to recapture and reinforce the basics for a successful customer experience in the food industry. Richards 30 years experience is evident in the way how he details every area to build a new restaurant from day one to capture and keep your customers coming back. This book is also available in ebook form and I think it is also a good addition to the hospitality field for the classroom as well.
P. Taylor (Winter Park, Florida)
How to Improve Dining Room Service is a very detailed, useful book. If you own a restaurant, work in one and especially if you manage one, this book is a must read. The author does a great job explaining ways to make service better and how to more effectively run a restaurant. It details all areas from wait staff to sanitation. It is organized so it can be easily read. Suggestions are offered, ideas presented and there is even a quiz to test your understanding. Many of the suggestions are easy, practical ideas that will immediately make a difference in service. In a time when many restaurants fail and customer service is generally lacking, this book paints a positive approach to finding success.
Jennifer S. (Ball Ground, Georgia)
