Q & AAt your restaurant, what does the customer experience?Topserve answers with a thorough service performance evaluation providing you with a professional, objective, and unbiased look into your restaurant operations. At your restaurant, is there room for improvement in the current "level of service?" Topserve aims to elevate this level by providing a complete bottom-to-top evaluation of dining room operations along with service troubleshooting and waitstaff training sessions. Improvement projects of this type raise customer satisfaction while reducing poor morale and heavy staff turnover - a very bad sign for any restaurant. Are you new to the restaurant business and need help with operational floor management? Topserve offers expert advice on a per diem basis. To survive in this industry, one must always be learning because restaurant service is a balance of the physical (mechanics) and the mental (attitude). Do you wish there was someone to check on the progress of your restaurant service operations over time? Topserve offers expert advice (on a monthly retainer) helping to sustain your establishment's growth and future progress in customer service operations. Are you opening a new restaurant without experience in "front of the house" logistics? Topserve fills this void by organizing a balanced, coordinated, efficient restaurant service system and staff including hiring, training, scheduling, and initial monitoring of the FOH. Any dining room service plan will be arranged to coincide with the restaurant theme, menu, desired service level, and your vision of success as a restaurant operator. Would you like to learn Waiter skills? Topserve offers Waiter Training Seminars that teach the necessary basics of Restaurant Table Service (including Wine and Champagne Service). The Seminars provide a solid foundation for a Waiter with lasting effects - for as long as you're employed in the restaurant industry. Job placement assistance is included in the Beginners' Waiter Seminars. Sign-up now for an application. Contact/Sign-up |
|
||
