Training Programs

Topserve Restaurant Training Programs

Our well developed and intricate Waiter and Management Training Programs enhance all types of restaurant and hotel operations every step of the way.

Here are all of our Training Programs in full detail:

1. Restaurant Service Staff Start-up -  Since the Grand Opening is of the utmost importance, let Topserve help your brand new operation hit the ground running in an excellent fashion. We assist in all areas of the dining room staff start-up relieving many of the headaches involved in managing personnel, so you can attend to other time consuming areas of opening a restaurant.

Waitstaff, Bussers, Hosts, Food Runners, and Baristas are all integrated into the dining room with organization, balance and a very high level of restaurant service training. Our start-up service includes an initial monitoring and troubleshooting period to ensure that all dining room staff skills and techniques are polished and shining.  

Operational manuals and restaurant service training manuals will be customized and provided for each position well before the opening. These manuals are used as the standard guidelines during the day to day business operations, so that there is never service breakdown of any kind–even when staff turnover occurs.  The main goal here is to upkeep excellent dining room customer service throughout all of the years of a restaurant’s existence. 

Topserve’s Restaurant Training Programs will be of tremendous benefit in streamlining operations, so that your restaurant will begin with a solid, organized start and highly profitable future.

2. Restaurant Floor Management Training – Learn all of the restaurant floor management basics in this highly acclaimed program. The materials included are a compact service package containing everything needed to set up and run a restaurant dining room impeccably.  And, the worldwide recognized book: “How to Improve Dining Room Service”

3. Beginners Waiter Training - This is an orientation program for potential waiters who are just entering the industry. We begin with a discussion about the restaurant world’s advantages and expectations.

Then, the “service cycle” and the steps of table service will be intensely reviewed covering all areas such as: dining room service preparation, awareness, understanding, communication, proper greeting,  food and beverage knowledge, service and sales technique (including wine and champagne service),  tableside style, upselling, maintenance throughout the meal, plate/tray handling, check payment handling, computer systems run-through, food service sanitary and safety guidelines plus an overall review of restaurant customer service care understanding.

These beginner waiter training seminars will help create a solid background for any person’s future employment and success. Many years of restaurant experience will be shared by our experts, making this training program a great benefit to both employees and employers.

Topserve also offers private Waiter Training Seminars for Beginners, only in the NY metro area, with job placement assistance included.

Here is what a few successful students had to say about Topserve Waiter Training:

“I am originally from Italy, and took Richard’s course because I was interested in starting a career in the restaurant industry. The Topserve course gave me not only the skills, but the confidence needed to successfully become a professional waiter.”
— Marco Morgese 
(happily living, waitering  in a top-notch line restaurant—- and surfing in San Diego, CA) 

“Richard’s Beginner’s Waiter Training course was extremely helpful for my employment in the food service business. Instead of bussing tables, I am now making twice the amount of money as a waiter in an upscale restaurant. This was an impossible thought until I went through Richard’s sharply detailed waiter training seminars.”
— Frank Lopez,  Queens,  NYC

Richard,
Thank you so much for all your help.  I was very impressed with how quickly I received the Waiter Training DVDs and all of the other material. To be quite frank, all the material is worth a lot more than what I paid. I’ll refer your company to everyone I know in the biz. Every restaurant in the country should demand all servers to have Topserve Restaurant Waiter training course.

The material is excellent!  Thank you again!
–Jose Santos,  Bronx,  NYC

***Richard is also available for speaking engagements that include lectures on how to provide exceptional restaurant customer service in today’s tough economic environment.

       ******* His next upcoming lecture will be at: Sabor Latino Restaurant NYC *******

Recent lectures include:  

5-Star Wyndham Grand Hotel & Restaurants
Panama City, Panama

Millenium Hilton Hotel & Restaurant
New York, NY

Villa Umberto
Elmont, NY

To learn more about our Waiter Training Programs, call Richard Saporito for a Free initial consultation at: (888) 276-4808 or contact him via the Contact Page.